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Posted: Monday, February 5, 2018 6:23 AM

About Us:
San Francisco Federal Credit Union has been serving San Francisco since 1954. Today, anyone who lives, works, worships or attends school in San Francisco and San Mateo counties may apply for membership. We currently serve more than 45,000 members with assets over $1 billion. San Francisco FCU is federally insured by the National Credit Union Administration and is an Equal Housing Lender.
Job Summary
The Real Estate Loan Processor is responsible for delivering an exceptional Member Experience while processing mortgage loans. This includes all major functions during the loan process including file preparation for underwriting submission, document gathering, and data input into the LOS from loan origination through post-closing quality control. The Real Estate Loan Processor provides assistance in document preparation, tracking and scanning, and communicates on loan status to members, vendors, and any parties involved with the transaction. He/she will support the funder and be the backup for the Support Specialist.
Essential Functions and Responsibilities
Consistently delivers exceptional member experience
Dependably provides members status of loan files
Utilizes professional and friendly communication with members, third parties and outside vendors in all interactions
Displays personal accountability and results orientation by always ensuring timely ordering and accuracy of all loan documents such as credit reports, flood certificates, preliminary title reports, and appraisal reports; and consistently ensuring timely and accurate filing preparation and submission to Underwriting
Displays a sense of urgency and accuracy while inputting loan data into and when filing and scanning required documents
Takes initiative by always maintaining tracking information for post-closing documents; and consistently tracking and following up with title companies on title policies
Displays engagement in training RE Support Specialist on insurance tracking and demand of payoffs
Verifies HMDA data for input accuracy on reports; and monitors mortgage payment GL
Takes initiative by backing up the Support Specialists, as necessary
Updates internal daily rate sheet; and prepares files for re- conveyances and closes out paid off mortgage sweep accounts
Participates in Business Development and CommunityShare events
Performs other duties as assigned
Education and Experience
An Associate of Arts degree preferred or equivalent; and a minimum of two (2) years of experience with real estate loan processing with knowledge in consumer lending and new accounts process
A minimum of one (1) year of experience working with credit unions or like financial institutions
Notary Public, a plus
Skill Requirements
Must possess basic knowledge of credit union real estate loan policies, procedures and credit union lending practices
Maintain good working knowledge of and compliance with the requirements of the Bank Secrecy Act
Must possess excellent organizational, verbal and written communication skills with demonstrated ability to communicate professionally
Ability to follow and process specific instructions and directives
Ability to provide prompt and professional service to internal and external members
Must possess excellent decision making skills, good judgment, be proactive, be solution-oriented and have the ability adjust to a fast pace and challenging environment
Energetic, forward-thinking and creative individual with high standards and an appropriate professional image
Effective interpersonal skills and ability to work with staff and members in a professional, approachable, and positive manner
Ability to effectively participate in team environment as well as must be able to work independently
Demonstrate commitment to self-improvement by taking the initiative of learning new skills, systems and procedures as well as taking advantage of the continuous education opportunities within and outside of the credit union
Computer literate and proficient in MS Office: Word, Excel, and Outlook
Physical requirements, reasonable accommodation and work environment
All reasonable accommodations will be made to ensure a safe and functioning working environment for those individuals who will require such accommodations
Ability to move within an office complex environment
Ability to write by hand and use keyboard and mouse extensively to perform office functions
Ability to communicate by speech and hearing continuously
Visual acuity needed for detail work and computer use
Ability to occasionally stand, kneel, crouch, bend, stoop, sit, walk, twist, turn and reach with hands and arms
Ability to occasionally lift up to twenty-five (25) pounds (supplies or equipment)
Work environment is indoors; majority of the time is spent sitting at a desk
EEO Statement
San Francisco Federal Credit Union (SFFedCU) is an Equal Employment Opportunity Employer. In accordance with federal and state laws, SFFedCU does not discriminate in employment because of race, color, religion, sex, national origin, age, physical and mental disability, marital status, pregnancy, childbirth, breastfeeding or related condition, ancestry, medical condition (associated with cancer, a history of cancer or genetic characteristics), veteran or military status, sexual orientation, gender, gender identity or gender expression, HIV/AIDS status, genetic information or any other characteristic protected by law.
DISCLAIMER* This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. All employees are to maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers, and management.
Associated topics: loan clerk, loan collections, loan collections officer, loan processor, mortgage, mortgage interviewer, mortgage process, mortgage processor, verify, verification


• Location: San Francisco

• Post ID: 95903847 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018