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Posted: Wednesday, September 6, 2017 4:00 PM

Job Description:/h3:
The Urban Arborist is highly regarded and quickly expanding tree care company serving the San Francisco Bay Area. As a small but growing company, we strive to provide a hardworking, supportive, family:like work environment. We believe that the growth of our company is directly linked to our teams professional development.
We are looking for someone that wants to come on, learn the system, help improve it, and become a manager
Our current offices are in the Bayview district of San Francisco and Montclair district of Oakland, and our yard/warehouse is in South San Francisco. Our crews work in San Francisco as well as Oakland and Marin. Office time would be split between San Francisco and Oakland and some commuting is required.
We are now accepting resumes for personable, tech:savvy, detail:oriented Office Assistant, to be trained and become an Office Manager. We are embracing tech:first approach to field management and redefining our operations procedure. Therefore, this is a unique opportunity to come in help to refine operational workflow to facilitate effectiveness and efficiency of the entire organization. This individual will be responsible for office organization, monitoring incoming customer requests (phone, email, apps), coordination and scheduling of field crews, and a broad range of administrative duties including assisting with HR compliance and marketing. As we are a small company each team player helps takes on different roles, so the ability to strategize, hold focus and and be self:motivated and anticipate next steps is crucial.
Our goal is to provide excellent customer service to our clients and as one of the first client touch:points, this person must be reliable, well:spoken and personable, with a strong attention to detail as you will be representing our company and its reputation.
:Strong communicator
:Ability to prioritize, strategize and cut to the chase
:Excellent time management skills
:Strong accountability; take ownership of your impact as an team member
:Ability to be discrete and handle sensitive information appropriately
:Monitoring and Responding to incoming customer requests (Answering
phones/email/service apps as needed)
:Helping to promptly provide incoming leads to estimators; scheduling estimates, helping secure and refine the daily schedule; facilitating communication between clients management as needed
:Coordinating calendar with estimators/sales reps and help dispatch crews to job sites
:Tracking job status and completion, submitting invoices and tracking payments
:Assessing commissions for sales staff/monitoring books as needed
:Assisting with and/or implementing marketing campaigns
:Setting up and maintaining vendor payments
:Process insurance paperwork for clients and staff
:Assisting with new hire orientation and paperwork
:Assisting owner with HR compliance assignments; scheduling regular internal HR compliance audits
:Maintaining employee handbook
:Scheduling regular safety audits
:Preparing safety meeting material
:Assessing tool inventory and scheduling maintenance for trucks and tools
:May include visiting jobsites to deliver tools/supplies, permits to crews or collect client payment or signatures
Please respond with your experience and anything you might think is relevant about your approach to work in general, your interests, future goals, needs in the workplace, salary requirements, etc.
:Valid Driver License and ability and willingness to commute
:1+ years office management experience
:Comfort with technology, experience with using customer relationship management (CRM) software a plus
:College Degree
:Experience working in a office with field crews and/or sales teams
:Bilingual (English/Spanish)
:Full Time Hourly Position


• Location: San Francisco

• Post ID: 81322597 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017