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Posted: Monday, March 12, 2018 6:04 AM

Job ID:

Location Name:
CA:FSC SF Off (0174)
525 Market St, 32nd Floor
, San Francisco
, CA
, United States (US)
Job Type:
Full Time
Position Type (Regular/Temporary):
Regular Employee
Job Function:

Retail Operations
Sephora Retail Services
The Retail Services team is responsible for experiential programming in our stores relating to our beauty services. Our programs enable clients to book appointments online and come into Sephora receive makeup and skincare services. Clients who want to learn the latest techniques, and products best for their personal needs, are encouraged to sign up for one of our Beauty Classes.
Your role at Sephora:
As the Manager,Beauty Services you will be responsible for defining the goals and objectives of the programs you oversee, as well as leading the development and implementation of each initiative. Reporting to the Director, Retail Services, you will also be accountable for the ongoing management and growth through continuous improvement and ongoing enhancements. It takes a village to bring these programs to life. As a result, you will be responsible for motivating and leading cross functional business partners, within a variety a departments including: Training/ Education, Marketing and Merchandising, Your ability to influence business partners to embrace our initiatives and deliver timely results will be critical to your success. In addition you will:
:Serve as the expert of the beauty services programs you oversee
:Develop program goals and objectives and lead cross functional teams to drive all aspects of program development, implementation and ongoing program management
:Drive the communication strategy ensuring stores receive the appropriate level of information at the optimal time
:Work directly with stores and field leadership to identify opportunities challenges and lead the problem:solving process
:Inform stakeholders of progress, issues and concerns
:Defines reporting requirements and work with the analytics team to ensure access to KPIs
:Consistently analyze program results and partner with stakeholders to drive improvements
:Uses all available information to identify solutions and capitalize on business opportunities
:Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.
We're excited about you if you have:
:5 years' project management experience
:Retail management and/ or store operations experience preferred
:Outstanding interpersonal skills and ability to develop and maintain effective relationship with business partners at all levels
:Strong written skills with experience writing program documentation for a large audience
:Excellent verbal skills with high comfort level presenting to executive level audiences
:A self:starter with a collaborative and hands:on approach
:Strong sense of urgency with the ability to juggle shifting priorities and work within deadlines
:Prioritizes and plans work activities, uses time efficiently and develops realistic action plans
:A passion for and experience within the beauty industry is a plus
:Strong PC skills including Windows, Excel, Power Point, Adobe
You'll love working here because:
:The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams : people you can be proud to work with.
:The product. Employees enjoy a product discount and receive free product ("gratis") various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora)
:The business. It feels good to win : and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world...with the awards and accolades to back it up.
:The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commute


• Location: San Francisco

• Post ID: 98632367 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018