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Posted: Sunday, March 4, 2018 9:44 AM

Technical Account Manager:1537
Operations:USASan Francisco, California
Nielsen is a leading online research company specializing in high tech measurement solutions that provide clients with a comprehensive understanding of the online world.


:Serve as the Technical expert for Tagging processes/products
:Understand of VAST/VPAID wrappers for video player integration and ability to troubleshoot instances that would cause issues.
:Ability to manage multiple Tagging campaigns in parallel, involving tag creation through confirmation of correct output, following standard procedures and meeting deadlines throughout.
:Monitors and analyzes campaign performance in addition to conducting QC checks. Consolidates and reports results out to clients.
:Collaborates with offshore/analyst to ensure deliverables are met
:Responds to client requests in a timely manner; consistently follows through on issue resolution.
:Escalates/engages support as required to ensure timely turnaround time to client.
:Knowledgeable about Ad Tagging processes, schedules, and products to ensure compliance and meeting of delivery schedules/SLAs. Understands relationships of processes to upstream and downstream teams.
:Work across cross:functional teams as needed (Ops, Technology, Engineering, Clients, Client Services, DSMs).
:Ability to easily support new assignments by transferring campaign knowledge from one campaign to another with limited additional training
:Easily provide backup for other team members


:1:3 years of Digital Advertising experience
:Current knowledge of Video Ad serving technologies such as Innovid, Tubemogul, FreeWheel etc.
:Understanding of HTML5, JavaScript, VAST/VPAID 3 and 4, MRAID 2 and 3, along with knowledge of debugging tools such as HttpWatch or fiddler.
:IAB Digital Ad Operations certification, along with possible participation in any IAB councils or boards for standards, especially with Open:source SDK and open source viewability groups/solutions a plus.
:Knowledge or experience in Android or iOS platforms and how they operate with SDK integrations a plus
:2 year college degree or 3+ years of comparable work experience
:Knowledge of Adobe products for video or SDK integrations such as Adobe Prime.
:Proven record of delivering quality results on time
:Uses logic to analyze data and capability to draw conclusions and convey or provide advice or consultation to business leaders
:Ability to communicate clearly, concisely and effectively both verbally and in written communication
:Proficient with use of Microsoft Office desktop tools or equivalent
:Use discretion and exercise good judgment in making decisions
:Respond effectively to diverse individuals and promote understanding and partnership among them
:Strong interpersonal skills and the ability to get work with others effectively
:Ability to work with all levels of staff
:Maintain composure and respond appropriately in stressful or crisis situations
:Experience working with and reporting results to senior management and staff
About Nielsen:
Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen's Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content - video, audio, and text - is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry's only global view of retail performance measurement.
By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world:class measurement as well as analytics that help improve performance. Nielsen, an S and P 500 company, has operations in over 100 countries that cover more than 90 percent of the world's population. For more information, visit nielsen
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• Location: San Francisco

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