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Posted: Friday, July 7, 2017 3:22 PM

Job Description:Hallmark Aviation Service - Seeking Highly Skilled Customer Service Agents for SFO Airport Position Summary: Provides exceptional customer service to Customers at the San Francisco international Airport. The Customer Service Agent will assist passengers on document verification; Assist with flight arrivals; Assist passengers with special needs; Complies with Customs and Boarder Protection Regulations. The Customer Service Agent must possess strong interpersonal and listening skills to meet the high standards of speaking in a public setting and knowledgeable with the use of airport equipment.Provide exceptional customer serviceCrew interactionAssist customers with the use of airport equipment, passport scanning and obtaining approvalOperates computers, printers and other Airport equipment, such as Automated Passport Control (APC) and Mobile Passport Control (MPC)/ computer kiosks used to identify and process passengers' informationPerform a broad range of duties depending on location and service demands while delivering a high quality productWork assignments may involve specific tasks associated with interim postings: at the International Arrivals Area, Customs Area, and other functional areasAbility to stand for an extended period of timeReading, Interpretation & Comprehension of reference materials, Instructions, policies & proceduresEnvironmental conditions involve continuous people interaction; fast pace; exposure to high noise levels, dirt, dust, fumes, heat, cold, hazardous or toxic material; heavy crowd activity; working in confined spaces or heights frequently and for extended periodsOther duties as assigned Minimum Experience and Qualifications:At least 18yrs old, with a High School Diploma or GE DValid US work AuthorizationAble to speak, read and write in EnglishFlexible schedule to work weekends & holidaysBasic Math Skills: Adding, Subtracting, Division, and MultiplyingComputer LiterateAble to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lReading & comprehension of reference materials, instructions, policies & proceduresDRUG SCREENING REQUIRED AT TIME OF OFFERMust be flexible and able to work variable hours and shifts, weekends and holidaysMust be able to perform work under pressure, and multi-taskMust pass fingerprints administered by SFO (CHRC & STA), and ten (10) year background checkMust be able to obtain an Airport SIDA badge with a Security SealCustomer Service experience preferredCompany Description:


• Location: San Francisco

• Post ID: 73270163 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017