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Posted: Wednesday, March 8, 2017 1:03 AM

**Does giving exceptional "customer service" come naturally to you? Do you have professional administrative work experience? Do you love dogs and cats?** Live and Work Your Passion! Be a team member of the WAG Hotels family! Wag Hotels provide the community a unique, professionally managed, leading-edge delightful alternative to conventional pet boarding facilities. Wag Hotels has the look and feel of a first-class hotel. We are conveniently located in San Francisco and feature 24/7 animal pick up and drop off. Requirements: At least 2 years experience working in a call center/reception environment OR 5 years experience in Customer Service industry. Hours: Applicant will be require to attend mandatory hands on training ASAP starting as early as December 12th. Must be available to work major weekends and holidays, Christmas, Christmas Eve, New Years, 4th of July, Easter, MLK, Presidents Day, etc The Client Services team members are responsible for a wide variety of tasks, including but not limited to: Guest check-in / check outs. Understand dog behaviors and know how to approach them upon check-in. The ability to multi-task in a fast paced environment. Ability to use good judgement in resolving customer complaints. A high level of attention to detail. Must be able to type at least 50wpm Accurately record and maintain reservation requests and records. Comfortable composing narratives and sending correspondences to customers Managing multi line phone system. Process incoming fax transmittal's, email inquiries, and other misc. client requests. Required Qualifications: Excellent verbal and written communications skills in the English language. Organized and uses time management skills to stay on task to assigned duties. Computer literacy (Word, Excel, email, etc.) MUST be available to work holidays, weekends and nights. Ideal availability as early as 6:00a and as late as 10:30p. Career Opportunities: Wag Hotels promote from within and offer management opportunities to high performing employees who want grow long term with Wag. Benefits: Medical, Vision, Dental plans for full time eligible employees. Dog friendly environment. https://OnePoint.EmployerNet.net/ta/WHINC.jobs?TrackId=[MyTrackingId]&ApplyToJob=33599372'\>Apply For This Job

Source: http://www.juju.com/jad/000000005xnadl?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dcfe5ef313a7e146f9ecab93febc88cebfca57adf0720ed1f6


• Location: San Francisco

• Post ID: 56887558 sf
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