search
backpage.com > San Francisco jobs > San Francisco customer service

Posted: Friday, March 10, 2017 3:45 PM

Job Description:/h3:
About inPowered
inPowered is the content amplification platform of choice for the worlds leading brands. Brands like LG, LOreal, Jaguar, Ford, and many others use inPowered to deliver attention to their content (owned, earned, paid) across every Native Ad channel. In just two years, we have signed up 30+ Fortune 500 brands and we are growing extremely fast.
Description:
We are seeking an experienced Customer Success Manager who will be a key contributor to the strategic client success working with brands like Ford, Disney, LG, LOreal, and many others The right candidate is passionate about client success, content marketing, and ad tech and will be responsible for driving renewals, growth and preventing churn from existing customers.
Responsibilities:
:Strong relationships with customers and knowledgeable about their business through account planning
:Partner with Sales on client strategy, analysis, and communication
:Day to day client contact regarding campaign setup, performance questions, and recommendations
:Lead kick off calls, performance check ins, and wrap up calls
:Lead recommendation of content and audience targeting strategy to meet campaign KPIs
:Delight customers and ensuring that KPIs are being met/exceeded
:QBRs with agencies and clients direct
:Communication of product updates, best practices, learnings, and product marketing
Qualifications:
:BA degree, 3 to 7 years of experience in customer success, account management, or client services
:Experience with online advertising, marketing solutions, and native advertising
:Proven track record of successfully managing and growing a book of business
:Comfortable in a startup environment
:Collaboration with Sales, Ad Ops, and Product to drive customer success
:Excellent communication and presentation skills. Must be articulate and persuasive
:Knowledgable of adtech, martech, and native advertising
:Client centric and knows how to delight customersCompany Description:/h3:
inPowered is the content amplification platform of choice for the worldà 130;A s leading brands. Brands like LG, LOreal, Intel, Ford, and many others use inPowered to deliver engagement with their content (earned, owned, sponsored articles and videos) across every native ad channel. In just two years, we have signed up 50+ Fortune 500 brands and we are growing extremely fast See our case studies (inpwrd/case:studies) to get an idea of the value we bring to some of our clients

Source: https://www.tiptopjob.com/jobs/64557393_job.asp?source=backpage


• Location: San Francisco

• Post ID: 57125558 sf
sf.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017 backpage.com