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Posted: Thursday, February 8, 2018 8:49 PM

Customer Support RepresentativeSpotOn - San Francisco, CA Looking for an environment which will help foster your skills as well as encourage you to make your own personal mark on a companys culture and success? Enjoy an environment focused on creating careers and opportunity? SpotOn is the place foryou! Based in San Francisco's Financial District, SpotOn is a fast-growing Digital Marketing, Loyalty, Reviews and Integrated Payments platform that helps local businesses build valuable relationships with their customers. These tools, on a single platform, help Small Business Owners grow and run their company. At SpotOn our Customers are the center of our universe. We intend to help them grow their businesses and have the utmost respect for their time. Our Customer Support Rep is obsessed with problem-solving and efficiently resolving customer issues. We emphasize communication skills, thinking outside the box and relating to our customers business and needs. This is a fast-paced, collaborative environment all working towards common goals. Being a rapidly growing startup, this position includes a unique ability to leave a real and lasting impact on SpotOn and its team. Were looking for someone with an equally unique sense of flexibility and creativity. An individual who feeds off of personal interaction, whilst simultaneously self-motivated enough to thrive in a fast-paced sales environment.If this describes you Able to work full-time from our downtown San Francisco office
Bi-lingual capabilities
Think of yourself as a consultant
Enjoy problem solving and thinking outside the box
Glass half-full disposition with a desire to delight and satisfy customers Team player who is comfortable with change, time management and thinking on their feet
Solution oriented and an ability to efficiently multi-task Equally comfortable having a numbers-based conversation about value as you are patiently calming a frustrated customer ...and you think you can do this Field inbound customer phone and email inquiries
Collaborate across departments to address client needs
Detailed record-keeping on customer interactions
Handle customer requests, provide appropriate solutions and alternatives
Ability to achieve daily / weekly / monthly expectations ...then here's a bit about what we have to offer! Located in the heart of San Francisco's Financial District
Rewarding work, knowing you're enabling Small Business Owners to succeed
Generous Commuter Benefits, as well as Health / Dental / Vision insurance SpotOn is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.
Associated topics: assistance, deskside, front desk, information technology analyst, network, patient, service, support, support specialist, technical support specialist


• Location: San Francisco

• Post ID: 96294302 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018