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Posted: Monday, March 27, 2017 12:12 AM



Event Analytics & Design (EAD)
is the brainchild of two industry experts with the mission to revolutionize the event management industry. Through the exploitation of the latest technologies and innovations we create a dynamic platform for registration, communication and project management by treating the registration process as data management. EAD offers an "end to end" solution with services including attendee management, event website design, data analytics and reporting as well as communications and collateral design and production. EAD also offers full event planning and production services by engaging and managing valued industry partners.

Position Overview
The Registration Coordinator will provide customer service to the attendees of a series of events that will be held nationally. They will not only assist attendees with their online registration via email and phone, but will also be responsible for sending out communications to the attendees throughout the registration. Additionally, they are to ensure that all attendee information collected during the registration process is clean, accurate and complete.

General Responsibilities
Assist attendees with online registration via email or phone
Perform data management tasks i.e. update and clean data, ensure accuracy data, identify missing or unclear information
Assist with attendee housing questions
Assist with attendee travel questions
Educate attendees on program/policies
Load attendee information into online application pre-event
Add replacement attendee information as necessary
Send online communications invitations, reminders, travel, confirmation as required by client timeline
Track attendee/client issues and resolutions

Minimum 1-year previous event experience
Email and phone customer service experience
Experience with online event registration applications such as Cvent, StarCite, Certain, etc. (proprietary online registration application experience is also excepted).
Strong computer skills
Must have a positive attitude and strong interpersonal skills
Strong desire for continued growth and learning

Email Address:

• Location: San Francisco

• Post ID: 54448462 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017