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Posted: Friday, August 18, 2017 12:04 AM

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Wattle Creek Winery

San Francisco, CA

Position Summary: The Tasting Room Representative for Boisset assist in all aspect of the guest experience of Boisset Collection, including conducting tours of various sizes, holding tastings, providing wine education, and completing retail sales of wine & gift items. The Tasting Room/Hospitality Staff also assist in special events, off site consumer tastings, wine club activities, and any other related tasks which involve direct guest contact.

Essential Functions:

Perform hospitality functions in the tasting room, greeting all guests, providing tasting and wine education, assisting guests with their Napa and Sonoma Valley visits.
• Conduct consumer and VIP tours of various sizes.
• Encourage and complete on site retail sales of wine and gift items.
• Promote Wine Club memberships to guests and process club sign-ups. Interact with Club members via personal visits, phone and internet. Provide club benefits to members when visiting the winery.
• Maintain attractive, effective displays of wine and gift items, restocking on a regular basis.
• Provide adequate supplies of handouts, brochures, winemaker notes, maps, etc.
• Perform various duties such as washing and stocking glasses, dusting and stocking wine and gift items, completing general clean-up of all guest areas and Tax Paid throughout the day. This can include monitoring the tasting room, restrooms, and all public areas.
• Accurately open and close the cash register drawer each day.
• Assist with special events when scheduled.
• Attend out-of-the-winery tastings/events as a Boisset Collection representative, as needed. Can sometimes involve out of area travel.
• Assist with the packing and shipping of wine orders, sales orders, POS orders, etc. as needed.
• Assist tasting room/hospitality managers, events managers, and other staff in special projects as needed.
• Attend and participate in regularly scheduled tasting room/hospitality staff meetings, tastings, seminars, and other team events as needed.

Qualifications

Professional, positive demeanor
knowledge of wine
Top notch customer service skills
Naturally dynamic sales skills with the ability to meet personal and team goals
Ability to conduct tours, host groups, and provide educational experience,
Computer proficiency

Must be 21 years of age
Ability to lift and carry up to 40 lbs. on a regular basis
Ability to work a flexible schedule, including weekends and occasional evening

Email guestservices@wattlecreek.com

• Location: San Francisco

• Post ID: 75214983 sf
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