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Posted: Monday, February 13, 2017 6:33 PM


I have attached my resume below, I am currently looking for part-time or full time work outside of the retail/customer service industry. Looking for serious work, willing to start as soon as possible. Thanks for reading.

Laney College: Graphic Design: In Progress 06/14-08/15

Part-Time Prime Now Associate at Amazon 11/16
• Responsible for receiving and preparing customer orders
• Responsible for picking and packing orders
• Ensuring customer orders are correctly fulfilled in a fast moving environment

Mobile QA Tester, Kelly Services at MunkyFun Inc. 09/16-10-16
• Installed and inspected various builds for quality within a specific title
• Discovered new ways to find potential bugs and report to QA team and developers
• Tested on multiple mobile devices to ensure the customer has the best experience regardless of device
Freelance Stock Associate, JBC Style at Space NK ~San Francisco, CA 08/16
• Assisted store employees in moving and breaking down pallets
• Responsible for setting up store fixtures on the sales floor
• Consolidated store product according to company’s standards
Quality Assurance Tester, Yoh at PlayStation® ~ San Mateo, CA 08/15-03/16
• Responsible for multiple submissions projects across PlayStation® platforms, including those from independent and AAA publishers
• Implemented new ways to create potential bugs and report to supervisors and developers
• Performed game testing pertaining to themes, patches and downloadable content
• Managed multiple PlayStation® consoles to improve time efficiency
On-call Game Tester, VG Market ~ San Francisco, CA 11/11-07/15
• Responsible for finding potential new bugs for unreleased video games
• Upon meeting the requirements, participated in various focus groups for the company
Sales Advisor, Hennes & Mauritz (H&M) 06/14-07/15
• Demonstrated efficient customer service over the phone and at the cash register
• Garment-caring; ensuring clothes are properly represented
• Managed “go-backs” from the fitting room onto the sales floor
• Assisted in cashier duties including organizing registers and handling customer purchases or returns
Sales Associate, Old Navy ~ Emeryville, CA 11/11-06/14
• Responsible for ensuring stock room meets company’s standards
• Distributed sizes and styles from stockroom onto the sales floor
• Responsible for assisting customers in opening Old Navy credit cards
• Proficiency in Windows OS and MAC OS
• Microsoft Office applications including Excel, PowerPoint and Word
• Informed with testing video games for both old and present generation consoles, including mobile applications
• Efficient in multiple databases: JIRA, Unity, DevSuite and Filemaker
• Bug writing, performing test cases such as sanity testing, multiplayer testing
• Excellent telephone, filing, interpersonal, and organizational skills

• Location: Oakland, San Francisco

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