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Posted: Wednesday, March 7, 2018 3:25 AM

You ll explore new business opportunities and partner with our most critical lines of business to find new ways to increase customer loyalty, drive sales growth, and improve the customer experience.

Job Overview:

With the creation of a function focused on Strategy, Analytics, and Innovation, Macy s reinforced its commitment to exploring new business opportunities and using analytics to drive sales growth, increase customer loyalty and improve the customer experience.

Reporting to the GVP, Strategy and Customer Analytics, the Director will apply subject matter expertise and structured problem solving skills to shaping transformational Digital capabilities. Macy s is committed to delivering accelerated Digital growth by driving radical growth in online SKUs and pursuing focused investments in transformational Digital technologies. Examples may include (but are not limited to) machine learning enabled product data augmentation, personalization, image recognition, visualization, curation, fit tools, and voice search. The Director will be responsible for evaluating and prioritizing use cases, developing business cases and shaping roadmaps for execution. During both strategy definition as well as execution, the Director will partner closely with Macy s growing Advanced Analytics team.

Since Macy s Strategy & Innovation team operates like an internal consulting group, specific assignments will vary over time however, the goal is for this individual to focus on and specialize in the Digital space. Therefore, relevant experience in Digital is highly desired. Multiple years of Strategy Consulting experience (preferably with a Tier 1 consulting firm) is mandatory. The Director won t have a large team of formal direct reports; however, the Director will lead and partner with cross-functional teams. Since this Director will serve as a change agent , experience (and comfort) with leading and influencing teams without formal authority is important for success in this role. The Director will have significant day-to-day exposure to business leaders across the organization. Therefore, the role requires strong communication and collaboration skills.

Perform other duties as assigned. The role can be based in either San Francisco or New York and will require significant travel (1-2 times a month) between these locations.

Essential Functions:

Work with senior executives across functions and channels to develop Macy s multi-year roadmap for transformational Digital capabilities.

Provide thought leadership on structuring complex, ambiguous business problems and bring fact-based, leading-edge thinking, frameworks and business tools to 1:1 and group forums.

Lead projects with cross-functional stakeholders across levels without direct reporting line for successful design and execution.

Partner with analytics teams to design compelling analyses and build business cases to inform strategic tradeoffs and decisions.

Deliver high-impact presentations for senior-level executive audiences to influence action on strategic recommendations.

Translate strategy into specific business initiatives and develop tools to measure and evaluate them.

Regular, dependable attendance & punctuality.



MBA required.

5+ years of work experience in Strategy Consulting required, with significant experience in Digital strategy.

Relevant industry experience in Digital highly desired.

Experience managing a high-performing team and developing less experienced team members (with or without formal reporting relationship).

Communication Skills:

Excellent communication and facilitation skills (oral, written and listening).

Ability to understand, organize and communicate complex information in an easily understandable format tailored to a variety of audiences.

Reasoning Ability:

Ability to independently lead team and drive to results with minimal direction.

Executes following a Teams Win philosophy, fostering a positive, collaborative


Other Skills:

High-energy, passionate, and proven track record of developing and implementing strategies.

Knowledge and interest in retail, technology, and innovation.

Work Hours:

Ability to work a flexible schedule based on department and store/company needs.

This job overview is not all inclusive. In addition, Macy s, Inc. reserves the right to amend this job overview at any time. Macy s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy s, Inc. including Macy s and Bloomingdale s will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9.

Summer Hours

Discounted Admission to NYC Cultural Attractions

Cutting-edge strategy and innovation opportunities

Endless opportunities.
Countless possibilities.

Associated topics: assistant manager, department supervisor, lead, leader, principal, sales lead, shift supervisor, store supervisor, supervisor, team lead


• Location: San Francisco

• Post ID: 98851577 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018