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Posted: Saturday, March 3, 2018 11:34 AM

Job Description
Under the direction of the Property Supervisor, the Senior General Manager is responsible for the overall operation of residential property housing for formerly homeless people. The Senior General Manager oversees the day:to:day operations of the property. This includes maintaining within the project a supportive environment for all residents, assuring the projects sound fiscal management, maintain a clean, well:maintained building and grounds, managing the onsite staff and their duties and interacting with and supervising vendors. This position is full time (working 40 hours a week) and is an exempt position.
:Manages the operations of the buildings, as assigned, which includes and is not limited to: supervision of Assistant Manager and Maintenance Worker III including any vendor or temporary personnel working at the property and ensure completion and quality of product provided.
:Assist in lease ups of new and existing buildings.
:Ensure that all property staff at site adhere to TNDC policies and procedures and respond to all resident requests or complaints in a timely, efficient and courteous manner.
:Exercise common sense, good judgment, consistency and self:control in day:to:day contact with residents and prospective applicants and in other business:related matters; Manage the property office.
:Review all delinquent accounts and resident receivables, and determine necessary course of action to collect outstanding balances in consultation with the Property Supervisor.
:Maintain a high level of occupancy for the program and project and specifically for special program units.
:Market units in accordance with an approved marketing plan which considers all federal, state, local and regulatory requirements.
:Maintain and adhere to Waiting List protocol in accordance to TNDC policy and procedures and applicable federal, state, local, and regulatory agencies.
:Review all completed rental applications and leases for accuracy and completeness, and for conformance to TNDCs Resident Selection Policy.
:Conduct unit tours and applicant interviews which include verifying potential resident income, in accordance with TNDCs Resident Selection Policy, and program requirements.
:Process, complete and maintain accurate resident files at move:in and at each recertification within established regulatory guidelines.
:Ensure compliance with regulatory requirements, which includes posting all licenses, permits, notices and occupancy permits required by federal, state and local jurisdictions; and preparation and submittal of reports in an accurate and timely manner.
:Responsible for program compliance. Tax Credit, DPH DAH/Prop 63, HOPWA, MOH and SHELTER PLUS CARE.
:Collect rents and other monies; ensure that all transactions are processed and inputted accurately and completely in OneSite; and complete daily deposits of all monies collected.
:Monitor financial condition of building, including expenditures and participates in planning the building budget.
:Adhere to all accounting and reporting procedures required by TNDC.
:Ensure consistent application of property rules and regulations, lease and lease addenda and documents and report all violations.
:Ensure that all property staff at site adheres to the TNDC policies and procedures and responds to all resident requests or complaints in a timely, efficient and courteous manner.
:Perform annual or more frequent inspections of units and follows up with housekeeping letters, preparation of work orders and maintenance charge:backs to residents.
:Maintain amiable relationships with all residents, and adheres to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.
:Exercise common sense, good judgment, consistency and self:control in day:to:day contact with residents and in other
business:related matters;
:Manage resident evictions in compliance with court order and directions from TNDCs legal counsel or Pr


• Location: San Francisco

• Post ID: 98442522 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018