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Posted: Monday, January 8, 2018 5:07 AM

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Are you an innovative product manager who thrives in a fast paced collaborative environment? Do you want to work with the most innovative technology team in the world? Do you have an in-depth, intuitive understanding of the Healthcare and Life Sciences industry? is seeking an exceptional product manager for our Healthcare and Life Sciences (HCLS) product team, focused on the Healthcare Payer segment.

HCLS is one of the fastest growing sectors for Salesforce. As healthcare is transforming from transactions and volume to value and relationships, Salesforce is well placed as the leader in relationship management technology.

The HLS Product Management team is responsible for contributing to and developing a product roadmap aimed at both strategic and tactical business and market initiatives.

Primary Responsibilities:

* Gather business requirements

* Conduct requirements gathering activities (e.g., meetings, workshops, interviews, surveys)

* Develop business context diagrams (e.g., business data flows, process flows) to analyze/confirm the definition of project requirements

* Communicate business requirements

* Partner with Engineering on development planning and implementation

* Communicate business requirements to Development and User Experience teams to enable the usable design meeting requirements and end user expectations

* Ensure that project requirements are clearly and comprehensively documented, understood and support traceability

* Communicate ongoing updates to all stakeholders to ensure understanding of and alignment with project status/changes

* Make pragmatic decisions on scope changes during the project lifecycle and communicate changes to stakeholders

* Drive product adoption and deployment

* Work closely with product marketing to develop programs to support sales

* Ensure training and implementation are educated on new product features

* Participate in client and prospect visits as a subject matter expert

* Develop and communicate product roadmap

* Prioritize product needs across multiple stakeholders (including strategic and tactical)

* Develop new concepts throughout the process of ideation, business case development, product management, and software development

* Participate in developing a one year proposed roadmap including rationale for product direction

* Experience presenting to executive leadership and handling sensitive customer situations.


Required Qualifications:

* Visionary thinker with demonstrable experience and knowledge of the Healthcare industry, with the payer segment in particular

* Expert in clinical workflows in payer utilization management or care management

* Knowledgeable in technology, preferably Salesforce Products and Platform.

* Bachelor's degree in business, science, engineering or related field

* Experience using agile methodologies to deliver products and technologies preferred

* Strong user experience/design sense, with a record of building great products

* Ability to work creatively and flexibly, both independently and as part of a team

* Excellent organizational, and written and oral communications skills

* 5+ years of experience with software product management products

Preferred Qualifications:

* Healthcare professionals; e.g. M.D., R.N.

* In depth knowledge of Salesforce Products and Platform

* 5+ years of software marketing/product management experience

* Master's in Engineering or Business desirable


Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task


• Location: San Francisco

• Post ID: 93165187 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018