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Posted: Monday, January 8, 2018 10:07 AM

DigitalGenius is a venture-backed artificial intelligence company, bringing practical applications of deep learning and AI to customer service operations of large and growing companies. With offices in London and San Francisco we're a growing team of like-minded and supportive people with the goal of transforming customer service through application of artificial intelligence.


We are looking for a skilled Solution Engineer with Zendesk experience to work alongside the Sales and Product teams in San Francisco. Customers are the lifeblood of our company and so we need a sales-focused and results-driven Solution Engineer to own the technical part of the sales process - from demos & tech related questions, to technical architecture and deployment support.


* Attend sales calls and demo meetings to support the business development process

* Be the go-to person for any technical related questions in sales meetings

* Manage multiple projects, working with the Sales, Marketing and Product Development teams

* Directly engage with distribution partners to assist with integration & demo environments


Job Requirements

* Zendesk Experience

* Prior knowledge of Zendesk Embeddables & Apps SDK & APIs

* Experience and expertise in core web technologies including: HTML5, Javascript, CSS and jQuery

* A proven track record in Zendesk related sales with a demonstrated ability to negotiate with clients.

* Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development

* Demonstrated experience and knowledge of relational databases, data modeling, and ETL tools

* Experience working on other CRM software packages (Microsoft CRM, InterAction, SalesLogix, Oracle On-Demand, SAP etc.)

* Basic understanding of Artificial Intelligence and Machine Learning

You Are

* Analytical with great attention to detail

* Proactive and a great problem solver

* A self-starter able to work independently and within a team

* A person with the highest level of integrity

* Great at planning and organizing and can work well under pressure

* An excellent verbal and written communicator with a solid technical background

* Comfortable working effectively in a dynamic environment


What We Offer

* Work for one of the best startups in the AI industry

* Competitive salary

* Sponsorship to attend relevant worldwide conferences

* Freedom to experiment with your ideas and develop your skills

* Great working environment in Downtown San Francisco

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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• Location: San Francisco

• Post ID: 93186317 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018