Posted: Monday, March 12, 2018 2:43 PM
Union Square, San Francisco
At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 weve been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover
The Loss Prevention Supervisor is responsible for executing and directing the company's Loss Prevention, Shortage Control and Safety programs at the store level. Responsible for supervising the stores Loss Prevention Associates in monitoring the physical protection and safety standards for the store's merchandise, physical structure, customers and associates. Act as a deterrent to individuals involved in dishonest activity and if necessary make an apprehension as required. Detect report and resolve matters in the area of safety, inventory shortage, cash handling and theft, and for providing customer service as per company standards.
Duties and Responsibilities:
:Positively demonstrate the company's Core Values by developing trust and respect among peers and management, working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to successfully complete all tasks
:Deliver excellent customer service and demonstrate a high degree of professionalism
:Coach, and train Loss Prevention Associates in the execution of the company's Loss Prevention program. Display leadership in delivering expected results.
:At the direction of the store's Regional Loss Prevention Manager and Store Manager, supervise and direct a single or multiple store's Loss Prevention Associates in the execution of the company's Loss Prevention program.
:Assist in the recruitment and training of new Loss Prevention Associates.
:Supervise and execute all required audits and reporting of Shortage Control and Loss Prevention programs.
:Assist Store Management in identifying issues and problems that directly impact Shortage and lead the store's team in corrective actions.
:Detect and deter individuals involved in dishonest or illicit activity in the store. The physical detention of individuals responsible for shoplifting is required as necessary.
:Enforce company standards as they relate to security and safety procedures
:Participate in the training of new hire associates in matters of loss prevention and safety procedures
:Develop with Store Management solutions to Operational deficiencies and assit in problem solving Loss Prevention Issues.
:Work with RLPM on staff development and performance management of LP team members.
Skills and Abilities:
:Ability to provide outstanding customer service
:Ability to communicate effectively, both written and verbal.
:Ability to solve problems in a business professional setting.
DSW believes that all persons are entitled to equal employment opportunities. We do not discriminate against race, color, national origin, religion, sex, age, disability, genetic information, sexual orientation, gender identify or any other protected classification recognized by state or federal laws.
• Location: San Francisco
• Post ID: 98875132 sf