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Posted: Monday, January 8, 2018 4:39 PM

OSITION PURPOSE:

Assist with overall support of the Sales Team with customer inquiries, cold calling and order entry processes.

EEO/VETERANS/DISABLED

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

* Perform various data entry, such as entering customer sales orders, revising existing sales orders and assigning lots.

* Print FOB copy of new or revised sales order and give copy to appropriate supply chain logistics personnel

* Send customer order confirmations and customer passing.

* Track and follow up on hold orders to ensure that the product either ships in a timely manner or gets put back into inventory.

* Schedule and follow-up on outbound transportation logistics.

* Assist in cold calling on potential outbound transportation carriers.

* Invoicing

* Follow up and settlement of credit transactions.

* Follow up and settlement of price after sales transactions.

* High level of effective communication to sales such as unshipped orders and inventory or quality issues.

* Answer, handle or route incoming calls.

* Take on new customer assignments as needed.

* Assist in cold calling on new potential customers.

* Assist in calling accounts for order placements.

* Assist with daily office functions: sorting, filing, copying, mass mailings, phones, mail distribution, etc.

* Follow all policies and procedures outlined in the Pacific Organic's Recall Plan.

* Perform all duties and responsibilities in an ethical manner and in accordance with Company policies and procedures.

* Perform other duties and projects as assigned by management.

Required Skills

QUALIFICATIONS:

Education/Certification:

* Associates degree or equivalent training and experience

Experience:

* 1-3 years in a perishable food sales environment preferred

* 1 year experience in an office, administrative and/or sales setting.

Knowledge:

* Knowledge of the perishable and organic food industry preferred

* Competent with MS Office Suite, including Outlook, Excel and Word; PowerPoint

Skills/Abilities:

* Strong customer focus with professional demeanor.

* Self-motivated and multi-task focused.

* Strong organizational and multi-tasking skills with ability to work effectively in a fast-paced environment , under pressure and remain flexible.

* Able to set priorities and meet deadlines while accomplishing team objectives.

* Good attention to detail and accuracy with figures.

* Able to resolve issues appropriately and in a timely manner.

* Able to develop and maintain effective, positive internal/external working relationships with a diverse group of individuals; a team player.

* Strong computer skills, including Internet, MS Outlook, Word and Excel; PowerPoint a plus; competent to learn and adapt to new computer applications, system upgrades and other technology as necessary.

* Good verbal/written communication skills.

* Ability to work closely with management and team members to resolve problems and issues.

SDL2017


Associated topics: call, call center, cold call, networking, phone, solicit, telemarketer, telesales, telephone, web conferencing

Source: http://www.jobs2careers.com/click.php?id=4747813693.96


• Location: San Francisco

• Post ID: 93214487 sf
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