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Posted: Monday, January 8, 2018 5:15 PM

Req #: 75372

Location Name: Union Square, San Francisco

Department: Stores

At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!

Essential Duties and Responsibilities:

* Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains client book.

* Explains the DSW Rewards program and its benefits to customers. Verifies / updates email and mailing address of existing Rewards Members to ensure correct data is on file

* Process customer sales, return transactions utilizing POS system

* Ensures LXR department is neat, clean, and organized at all times

* Follows all Loss Prevention policies and procedures

* Processes LXR inventory shipments / returns

* Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions.

* Actively participate in store meetings and training sessions with DSW and LXR

* Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.

Required Skills and Competencies:

* Outstanding customer service and selling skills

* Commitment to building customer relationships and loyalty through personal interaction and the maintenance of customer files

* Proven track record in achieving / exceeding sales goals

* Excellent communication skills

* Demonstrate behaviors that align with the company values of Passion, Accountability, Collaboration, and Humility

* Ability to work nights and weekends is required

DSW believes that all persons are entitled to equal employment opportunities. We do not discriminate against any protected class including race, color, religion, religious creed, gender, sex, national origin, age, physical disability, mental disability, medical condition (defined as genetic information or impairments related to cancer), ancestry, marital status, family care leave, military and veteran status, citizenship status, sexual orientation, gender identity, gender expression, genetic information, or based on any protected category under federal, state, or local laws. DSW also makes reasonable accommodations for qualified applicants and associates with disabilities unless doing so creates an undue hardship, in accordance with all legal requirements. Any applicant or associate who requires an accommodation to perform the essential functions of the job should contact Human Resources to request that accommodation.


Associated topics: management, manager, manager of sales, principal, regional sales manager, sales director, sales executive, sales management, sales manager, supervisor


• Location: San Francisco

• Post ID: 93212147 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018