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Posted: Friday, January 26, 2018 1:25 PM

Requisition ID:
Work Area: Information Technology
Expected Travel: 0 : 10
Career Status: Professional
Employment Type: Regular Full Time
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device : SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
Role Purpose:
Provide inputs to Support Leadership for decision making during Sev1 and High Sev2 incidents
Participate in RCA/post:mortem activities
Good understanding of infrastructure architecture, strong analytical and troubleshooting skills, and excellent communication skills
Drive cross:team collaboration, implementation, process and efficiency to ensure appropriate business response is met during training and sales cycles.
Key Responsibilities:
Build, manage and support : highly available, secure and scalable : production infrastructure in company's global data centers
Should have a deep understanding of virtualization concepts
Monitor production environments, troubleshoot alerts and incidents, prevent and fix infrastructure (hardware and software) problems
Evaluate new technologies and make recommendations to improve availability, reliability and performance of the systems supporting company's external facing applications
Create/maintain documentation of the infrastructure and configurations (architecture diagrams, procedures, etc.)
Perform maintenances after hours and in change windows
Participate in on:call rotation as needed
Knowledge/ Skills/ Expertise:
Bachelors Degree in Computer Science or a related technical field : or equivalent applied experience.
5+ years of Linux/Unix System/Windows/Storage Administration experience
2:3 year of recent experience with Azure
Strong experience supporting mission critical 24x7 customer facing Sales Demo environments
Experience with automated deployment and configuration tools like Puppet is a huge plus
Direct experience in implementation and management of enterprise level platforms and cloud solutions on a large scale.(vmware/openstack/azure etc..)
Familiarity with SaaS or Software Cloud architecture, including web services and application services (deployment, scalability, monitoring)
Understanding of infrastructure and networking methodologies and practices including but not limited to TCP/IP, UDP, ICMP, etc.
Experience driving and supporting large technical implementations and solutions.
Key Interfaces:
Application/Platform/DB Operations Teams
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e:mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case:by:case basis.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Additional Locations:


• Location: San Francisco

• Post ID: 94506927 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018